Ramp Attendant

Ramp Attendant

• Broome, WA
  
• Engineering
• Permanent Full-Time

The company

PHI is a global leader in helicopter services. In the Asia Pacific (APAC) region, PHI takes on some of the most challenging assignments in aviation to deliver high quality helicopter support for energy customers and search and rescue authorities.

We are one of the safest helicopter operators anywhere in the world, as every flight we take is guided by our core values of Safe, Efficient, Quality, Service.

About the role

We have an exciting opportunity for a Ramp Attendant to join our dynamic growing team.

In this role, you will support the safe and efficient management of ramp operations and assist with daily base flight operations.

Reporting to the Base and Contract Managers, you will play a key role in ensuring smooth day-to-day operations at the base.

Responsibilities of the role include:

• Assist in the preparation and loading/unloading of assigned aircraft for daily flight operations.
• Assist fuelling operations to include rotors running refuelling and ensure fuel quality control and fuel sampling.
• Provide safe escort, briefing, and loading/unloading of passengers.
• Acceptance and manifesting of cargo/freight.
• Ensuring that all passengers are wearing lifejackets and that these are correctly fitted prior to embarkation.
• Confirm and/or complete proper stowage and security of baggage and cargo aboard the helicopter.
• Confirm proper loading of the helicopter to meet weight and balance requirements, and the proper securing of freight and passengers in the helicopter for all flights departing the company heliport.
• Assist with base audits as required.
• Assist with base mobilisations as required, including deployments, cyclone response, and emergency evacuations
• Wash, clean and polish aircrafts
• Assist with monitoring, maintaining, and operating base ground support equipment (tugs, forklifts, fuel systems). 
• Support stock control and management of consumables, PPE, and other items essential to the ramp attendant role.
• Confirm security of all doors after passenger boarding and conduct external security check of the helicopter prior to aircraft start up.
• Conduct fire watch duties on start and until helicopter is clear of the heliport.
• Assist in the efficient management of ramp operations to ensure flights depart on time and report reasons for delays to flight following or direct line supervisor.
• Maintain ramp FOD control and general housekeeping and cleanliness in and around base/hangar to ensure a safe work and operational environment.
• Operate base support equipment to include aircraft tug/tractor and forklift in support of daily flight operations.
• Assist Engineering in movement and towing of aircraft.
• Other tasks as directed by the Base and Contracts Manager

About you:

• Excellent communication skills.
• Great interpersonal skills.
• Manual handling of baggage and freight in line with safety procedures.
• Monitor passenger behaviour and report any safety or security concerns.
• Strong attention to detail.
• Hold valid rights to reside and work in Australia.

By joining our team, you will work in a rewarding and professional environment, with a diverse team of people sharing ideas and experiences.

We offer an employee benefits package and access to a comprehensive wellbeing platform. If this position sounds right for you, please register through our PHI Career Centre and follow the steps to complete an application. If you have any questions about this position, please contact: hradmin@phi-int.com.

Applications close Friday, 22 May 2026. PHI reserves the right to commence shortlisting and remove the job advertisement prior to this date.

Apply now

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